Frequently Asked Questions

Your questions answered, everything you need to know before working with epicX.

We know choosing a tech partner is a big decision. Whether you're a founder, CTO, or product manager, this FAQ covers everything you need to know about epicX and how our model works to support you from first call to final delivery.

Frequently Asked Questions

Getting Started

- What is epicX?
- How is epicX different from other staffing companies?
- Is epicX a recruitment agency?
- How do I start working with epicX?
- How long does it take to get matched with a developer?
- What does your onboarding process look like?
- Can I test the developer before committing?

Developers & Vetting

- How do you vet your developers?
- Can I interview the developer myself?
- Do your developers speak fluent English?
- Can I request a test task or live coding round?
- Are your developers full-time or part-time?
- Where are your developers based?

Billing & Contracts

- How does your billing work?
- Are there any upfront fees?
- How much recruitment fees do you charge?
- What payment methods do you support?
- Do you offer any discounts for long-term commitments?
- How does the 14-day risk-free trial work?

Work Model & Communication

- Are your developers available for different time zones?
- How do you ensure good communication?
- Can I have direct contact with the developer?

Quality & Risk Management

- How do you ensure developers aren't moonlighting?
- What policies do you have against proxy hiring?
- What if I have an issue with a developer?
- How do you monitor developer performance?
- What happens if the developer doesn't meet expectations?
- Who owns the IP created by the developer?

Platform Differentiators

- How is epicX different from other platforms?
- What makes your vetting process unique?
- Do you provide ongoing support after placement?

Additional Technical Support

- I’m a non-technical founder. Can epicX guide my tech strategy?
- Do you offer fractional CTOs or project managers?
- Can you help define the scope or MVP requirements?
- What kind of post-hiring support do you provide?

Frequently Asked Questions

Frequently Asked Questions

Getting Started

Developers & Vetting

Billing & Contracts

Work Model & Communication

Quality & Risk Management

Platform Differentiators

Additional Technical Support

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